Clarifying case management: what is in a label?
1Columbia University School of Nursing, New York, USA.
Abstract:
This article critically examines the definitions and component activities of case management in an effort to clarify and provide a better understanding of this phenomenon and to identify the areas that require further development for improving the knowledge base of this field. The approach is not meant to be exhaustive, but rather to offer a detailed analysis of the definitions of case management and delineate important issues relevant to case management practice.
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