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Family views of a paediatric outpatient nursing development unit
E A Glasper1, J Brooking, H Raphael
1School of Nursing and Midwifery, University of Southampton.
British Journal of Nursing (Mark Allen Publishing)
|July 11, 2000
Abstract:
This article reports on one aspect of the quinquennial evaluation of a King's Fund accredited nursing development unit (NDU) within a paediatric outpatient department of a large district general hospital during the period 1993-1998. The study draws upon descriptive data obtained through a parental satisfaction survey. Overall the results demonstrate a high degree of satisfaction with the outpatient visit family experience and suggest that the status of NDU has helped the children's outpatient department become more responsive to the needs of families.