[Problems and solutions for patients with hypertension]

This study aims to identify difficulties and facilities of the patients in following the treatment of the arterial hypertension; and, to verify differences that exist between those difficulties and facilities in two moments of the trajectory--in the ambulatorial treatment and in the hospital stay. For this quantitative, descriptive study, 34 patients with medical diagnosis of arterial hypertension or its complications were interviewed, being 17 registered in the ambulatorial unit and 17 hospitalized in the nephrology unit. The results of the study revealed that, in general, there were no differences among the difficulties and the facilities referred by the patients for the following of the treatment in the two studied moments. The difficulties and facilities pointed out by the patients refer to the financing of the treatment (medication purchase and expenses with transport); accessibility to the service (easiness in marking medical consultation and distance of the service of health); change of alimentary habit (hipossodic diet), and the importance of the family support in this trajectory.