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Updated: Jul 28, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Palliative care: community nurses' perceptions of quality.

L Austin¹, K Luker, A Caress

¹School of Nursing, Midwifery and Health Visiting, Univeristy of Manchester, UK. lynn.austin@man.ac.uk

Quality in Health Care : QHC

|September 9, 2000

Summary

Community nurses identified key factors for high-quality palliative care, emphasizing early referrals, adequate time, and strong professional relationships. Achieving patient control and a peaceful death at home were key indicators of success.

Related Experiment Videos

Last Updated: Jul 28, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

Nursing
Palliative Care
Healthcare Quality

Background:

Community nurses play a vital role in delivering palliative care.
Understanding nurses' perceptions is crucial for improving care quality.

Purpose of the Study:

To identify community nurses' perceptions of quality palliative care provision.
To explore factors influencing high or poor quality palliative care.

Main Methods:

Semi-structured interviews using Flanagan's critical incident technique.
Thematic content analysis of transcribed interviews.
Involved 62 community nurses from one healthcare trust.

Main Results:

Key factors for quality care include early referrals, sufficient time, and accessibility of services/equipment.
Positive relationships with other professionals and informal carers are essential.
Patient-centered outcomes include retained control, peaceful death at home, and family support.

Conclusions:

Community nurses can clearly define essential components of high-quality palliative care.
Identified factors provide a basis for standard setting and audit in palliative care.