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Evidence-based guidelines for teaching patient-centered interviewing.

R C Smith1, A A Marshall-Dorsey, G G Osborn

  • 1Department of Medicine, Michigan State University, East Lansing 48824, USA. smithrr@pilot.msu.edu

Patient Education and Counseling
|October 3, 2000
PubMed
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This study details a patient-centered interviewing training program that enhances healthcare professionals' skills. The evidence-based method positively impacts both trainees and their patients, improving communication and care.

Area of Science:

  • Medical Education
  • Communication Skills
  • Patient-Centered Care

Background:

  • A previous randomized controlled trial demonstrated the effectiveness of a step-by-step patient-centered interviewing method.
  • The method improved residents' knowledge, attitudes, and skills, positively affecting their patients.

Purpose of the Study:

  • To describe the training program for the evidence-based patient-centered interviewing method.
  • To propose the adaptability of this training for various healthcare learners.

Main Methods:

  • The training program was skills-oriented and experiential.
  • It fostered positive attitudes towards patient-centered interviewing using a learner-centered approach.
  • Training focused on the teacher-resident relationship and resident self-awareness.

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Main Results:

  • The training program is described in detail for the first time.
  • The method emphasizes the step-by-step use of specific behaviors in patient interviews.
  • The program is proposed as adaptable for students, physicians, nurse practitioners, and physician assistants.

Conclusions:

  • The described training program provides a template for implementing an evidence-based patient-centered interviewing method.
  • This approach can enhance communication skills and patient outcomes across diverse healthcare learners.