The story of the rebuilding of a team

There once was a team that dreamed of being highly functional. Team members believed they knew the path--they knew their expected results, their goals, and their decision-making authority. Yet, the team was miserable in its work. In order to find out what was wrong, the team contacted the team expert in the organization whose job was to build teams. The team expert determined that the process components of personal interaction criteria were being overlooked and, instead, content work was being pursued. As a result of these findings, the team rebuilt itself by defining its purpose in terms of goals and objectives, determining a set of team values and behaviors, and setting ground rules for meeting management.