Developing a model for quality evaluation in residential care for people with intellectual disability

Area of Science:

• Healthcare Quality
• Intellectual Disability Services
• Residential Care

Background:

• Quality of care is crucial for individuals with intellectual disabilities.
• Existing frameworks for quality evaluation in residential facilities require enhancement.
• Integrating quality of life theories into care processes is essential.

Purpose of the Study:

• To develop a general model for evaluating, enhancing, and assuring the quality of care processes.
• To create a framework applicable to residential facilities for children and adults with intellectual disability.
• To provide a tool for continuous internal quality assurance.

Main Methods:

• Literature review of quality of life and quality evaluation theories.
• Consensus building through Delphi discussion rounds with stakeholders.
• Development of a questionnaire for care providers and clients in Flemish residential facilities.

Main Results:

• A comprehensive model with 13 quality standards and indicators was developed.
• The model addresses both organizational aspects and support interventions.
• The framework is designed for flexible use within a dynamic quality assurance system.

Conclusions:

• The developed model provides a structured approach to improving care quality in residential facilities.
• Implementation requires consideration of specific prospects and conditions.
• The model supports continuous improvement and assurance of care quality for individuals with intellectual disabilities.