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Viatical settlements: what case managers should know.

M B Freeman1, B A Plant

  • 1Benefits America NA, Inc., Atlanta, USA.

The Case Manager
|November 30, 2000
PubMed
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Discussing finances during serious illness is culturally taboo. Professionals often avoid financial conversations beyond direct medical costs, even when patients face hardship.

Area of Science:

  • Health Communication
  • Medical Sociology
  • Patient Financial Advocacy

Background:

  • Societal norms discourage open discussion of personal finances, especially during health crises.
  • Financial hardship is a significant stressor for individuals managing serious illnesses.
  • Healthcare professionals may exhibit reluctance in addressing non-medical financial concerns with patients.

Observation:

  • There is a cultural reticence to discuss money, particularly concerning financial hardship.
  • This reluctance intensifies when financial difficulties are linked to severe medical conditions.
  • Anecdotal evidence suggests case managers and other healthcare professionals avoid financial discussions outside of direct treatment payments.

Findings:

  • Healthcare professionals' hesitation to discuss broader financial issues hinders comprehensive patient support.

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  • The taboo surrounding money discussions exacerbates the challenges faced by patients with financial hardship during illness.
  • Limited financial dialogue restricts the scope of assistance case managers can offer.

    • Implications:

    • Addressing financial concerns proactively can improve patient well-being and treatment adherence.
    • Training healthcare professionals in sensitive financial communication is crucial for holistic care.
    • Developing supportive frameworks for discussing financial hardship in healthcare settings is essential.