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Related Experiment Videos

Employee satisfactions in agencies serving retarded persons.

B P Sarata

    American Journal of Mental Deficiency
    |January 1, 1975
    PubMed
    Summary

    Agency satisfaction, not field attitudes, primarily determines job satisfaction for staff serving individuals with intellectual disabilities. Client progress and agency support significantly impact this satisfaction.

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    Area of Science:

    • Social Psychology
    • Organizational Behavior
    • Disability Services

    Background:

    • Previous research suggested job satisfaction in the disability services field is mainly linked to attitudes towards working with individuals with intellectual disabilities.
    • Administrators often assume staff satisfaction is driven by their overall feelings about the mental retardation field.

    Purpose of the Study:

    • To examine the primary determinants of work satisfaction among employees in agencies serving individuals with intellectual disabilities.
    • To challenge the prevailing administrative view on job satisfaction in this sector.

    Main Methods:

    • Survey data was collected from employees across three agencies serving individuals with intellectual disabilities.
    • Statistical analysis was used to identify key factors influencing overall job satisfaction.

    Main Results:

    • Overall satisfaction was more strongly determined by satisfaction with the specific employing agency than by attitudes toward the field of intellectual disability services.
    • Frequent client contact and the perception of limited client progress were identified as significant contributors to staff dissatisfaction.
    • Dissatisfaction related to clients was frequently linked to perceived deficiencies in agency policies or staff performance.

    Conclusions:

    • Job satisfaction for staff in intellectual disability services is predominantly influenced by their specific workplace environment and administrative practices.
    • Addressing agency-level factors and improving client progress perception are crucial for enhancing staff morale and retention.
    • Findings suggest a need for administrative reforms focusing on agency-specific issues rather than solely on general field attitudes.

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