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Published on: August 1, 2019
Improving communication among health professionals through education: a pilot study
R E Schroeder1, E E Morrison, C Cavanaugh
1University of Mary HardinBaylor, Belton, TX 76513, USA.
The Journal of Health Administration Education
|February 24, 2001
Summary
Healthcare communication barriers between clinicians and administrators hinder teamwork. This study created a lexicon of shared terms to improve understanding and collaboration in multidisciplinary healthcare teams.
Area of Science:
- Health Services Research
- Medical Communication
- Healthcare Management
Background:
- Effective communication is vital for multidisciplinary healthcare teams.
- Disciplinary jargon creates misunderstandings between healthcare professionals.
- Inter-professional communication challenges impact complex healthcare problem-solving.
Purpose of the Study:
- To review communication theory in healthcare.
- To identify and address communication difficulties in interdisciplinary healthcare teams.
- To develop a shared lexicon for clinicians and administrators.
Main Methods:
- A multi-stage Delphi survey was conducted.
- Terms used by administrators and clinicians were grouped.
- An expert panel reviewed and modified the resulting lexicon.
Main Results:
- A lexicon of corresponding clinical and administrative terms was produced.
- The lexicon facilitates mutual understanding between healthcare professionals.
- Examples of lexicon utilization in education and professional development are provided.
Conclusions:
- A shared lexicon can reduce communication barriers between clinicians and administrators.
- Utilizing the lexicon can enhance interdisciplinary collaboration in healthcare.
- The lexicon serves as a valuable tool for health administration education and professional training.
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