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The user in the design process of an EPR
M J van der Meijden1, H J Tange, J Boiten
1Department of Medical Informatics, Maastricht University, The Netherlands.
Studies in Health Technology and Informatics
|February 24, 2001
Summary
Nurses and physicians
Area of Science:
- Health Informatics
- Medical Sociology
Background:
- Optimizing electronic patient record (EPR) implementation requires understanding user attitudes.
- Assessing satisfaction with current paper records is crucial for a smooth transition.
Purpose of the Study:
- To determine nurses' and physicians' attitudes toward computers in health care.
- To evaluate satisfaction with paper records among health professionals.
- To inform the development and implementation of electronic patient records.
Main Methods:
- Utilized two questionnaires to gather quantitative data.
- Conducted eight semi-structured in-depth interviews for qualitative insights.
- Surveyed nurses and physicians in an academic hospital department.
Main Results:
- Experienced computer users reported more positive attitudes toward technology.
- Inexperienced users expressed higher satisfaction with the current nursing paper record.
- No significant difference in satisfaction was found for the paper medical record.
Conclusions:
- User experience with computers influences attitudes toward electronic health records.
- Addressing concerns of inexperienced users is vital for successful EPR adoption.
- Tailored strategies are needed to manage the transition from paper to electronic records.