Quality assurance issues concerning Healthcare Information Systems Project development

Area of Science:

• Health Informatics
• Information Systems Quality Management

Background:

• Healthcare Information Systems (HIS) quality is crucial for effective healthcare delivery.
• Existing quality assessments often focus narrowly on technical aspects.
• A holistic view integrating product and process quality is needed for HIS projects.

Purpose of the Study:

• To extend the quality assessment of Healthcare Information System (HIS) projects.
• To integrate control instruments within an analytical framework.
• To cover both product and process aspects of HIS quality.

Main Methods:

• Analysis of HIS product quality dimensions (technical, use, organizational).
• Examination of the HIS development process from early stages.
• Integration of control instruments into an analytical frame.

Main Results:

• HIS product quality is a result of the entire development process.
• Quality considerations must begin at the earliest stages, including procurement.
• An integrated analytical frame enhances HIS project quality control.

Conclusions:

• A comprehensive HIS quality strategy must address technical, use, and organizational factors.
• Integrating product and process controls provides a more robust quality management approach.
• Early and continuous quality assessment is vital for successful HIS implementation.