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Performance-based home care for the elderly: the quality of circumstance protocol
F G Caro1, A S Gottlieb, C Safran-Norton
1Gerontology Institute, University of Massachusetts Boston, 100 Morrissey Blvd., Boston, MA 02125-3393, USA.
Home Health Care Services Quarterly
|February 24, 2001
Summary
This study presents a performance-based protocol for home care case managers to evaluate elderly patient progress. It uses observable conditions to set clear expectations for home care interventions, aiding service planning and evaluation.
Area of Science:
- Gerontology
- Health Services Research
- Social Work
Background:
- Home care programs for the elderly are crucial for supporting community-residing frail individuals.
- Effective service planning and evaluation are essential for optimizing home care interventions.
- Current methods may lack standardized performance metrics for assessing patient progress in home care.
Purpose of the Study:
- To introduce a novel performance-based protocol for case managers in elderly home care.
- To establish a framework for setting explicit expectations for home care interventions based on observable conditions.
- To facilitate goal attainment in service planning and evaluation for frail elders.
Main Methods:
- Development of a performance-based protocol utilizing the goal attainment approach.
- Specification of five observable conditions for Activities of Daily Living (ADL), Instrumental Activities of Daily Living (IADL), and other key dimensions.
- Pilot testing of the protocol within a state-funded home care program.
Main Results:
- The protocol provides a structured method for assessing and documenting patient status across multiple dimensions.
- Observable conditions offer a basis for defining achievable outcomes through home care.
- Pilot testing demonstrated the protocol's applicability in a real-world home care setting.
Conclusions:
- The performance-based protocol enhances the ability of case managers to set and track client progress in home care.
- This approach supports evidence-based decision-making and improves accountability in elderly care.
- The protocol serves as a valuable tool for improving the quality and effectiveness of home care services.