Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Ergonomics guidelines for designing electronic mail addresses.

P L Rau1, G Salvendy

  • 1School of Industrial Engineering, Purdue University, West Lafayette, Indiana, 17907-1287, USA. rau@mis.cycu.edu.tw

Ergonomics
|April 9, 2001
PubMed
Summary

Designing effective electronic mail (e-mail) addresses involves human-centered approaches. Hybrid formats (digits and letters) and embedding geographical/organizational data improve recall, association, and categorization tasks.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

A comparative study of two hazard handling training methods for novice drivers.

Traffic injury prevention·2010
Same author

Aftereffects and sense of presence in virtual environments: formulation of a research and development agenda.

International journal of human-computer interaction·2001
Same author

Ergonomics of electronic mail address systems: related literature review and survey of users.

Ergonomics·2001
Same author

Measuring consistency of web page design and its effects on performance and satisfaction.

Ergonomics·2000
Same author

Evaluation of product failure rates for litigation.

Biomedical instrumentation & technology·1999
Same author

Predictive models of carpal tunnel syndrome causation among VDT operators.

Ergonomics·1998

Area of Science:

  • Human-Computer Interaction
  • Cognitive Ergonomics
  • Information Systems Design

Background:

  • Current electronic mail (e-mail) address systems lack a human-centered design approach.
  • User surveys and literature review identified key components for effective e-mail address design.

Purpose of the Study:

  • To develop a human-centered conceptual model for designing e-mail addresses.
  • To optimize e-mail address components for improved user performance and satisfaction.

Main Methods:

  • A conceptual model was developed based on user surveys and literature.
  • Four experiments with 85 participants tested hypotheses related to e-mail address components.
  • Dependent variables included performance time, error rate, and user satisfaction.

Related Experiment Videos

Main Results:

  • Hybrid e-mail address formats (digits and letters) significantly reduced performance time (26.2%) and error rates (75%) for recall tasks.
  • Domain lengths up to four characters were optimal for recall.
  • Embedding both geographical and organizational information decreased response times for association (10.9%) and categorization (40.7%) tasks.

Conclusions:

  • Human-centered design principles are crucial for effective e-mail address systems.
  • Guidelines are provided for designing e-mail addresses that enhance usability and cognitive efficiency.