Intimate partner violence: a health system's response--Part 2

Part 1 of this two-part article (January-February 2001 issue) on a health care system's response to domestic violence (DV) described the process St. Joseph Mercy Health System (Ann Arbor, MI) followed to develop policies and procedures for identifying and intervening in DV cases among its patients. In Part 2, Continuum reports on the 2000 SSWLHC Conference presentation by the co-author of that article--Susan Kheder, MSW, ACSW, Program Director, Women's Health Services. Kheder explains how effectively implementing the new DV policy has depended on a long-term effort to foster cultural change among the professional staff and all system employees.