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Communication: an important assessment and teaching tool.

V Dreger1

  • 1Advocate Christ Medical Center, Oak Lawn, IL, USA.

Insight (American Society of Ophthalmic Registered Nurses)
|June 27, 2001
PubMed
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Effective nursing care relies on clear communication, where language is crucial. This review highlights how language barriers impact patient care and offers strategies for nurses to improve communication, including using interpreters.

Area of Science:

  • Healthcare Communication
  • Nursing Practice
  • Linguistics in Medicine

Background:

  • Effective communication is fundamental to providing quality nursing care.
  • Language serves as a primary medium for patient-provider interactions.
  • Barriers in language can significantly impede the delivery of adequate healthcare.

Purpose of the Study:

  • To review factors influencing nurse-patient communication related to language.
  • To identify strategies for enhancing communication in healthcare settings.
  • To emphasize the role of interpreters in overcoming language barriers.

Main Methods:

  • Literature review of studies on language and healthcare communication.
  • Analysis of factors that impair and improve communication.

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  • Synthesis of recommendations for professional nursing practice.

    • Main Results:

    • Language nuances can create significant communication challenges in nursing.
    • Clear, empathetic language and active listening improve patient understanding.
    • Professional standards advocate for specific communication skills development.

    Conclusions:

    • Optimizing nursing communication requires addressing linguistic factors.
    • The use of qualified interpreters is essential when language barriers exist.
    • Developing advanced communication skills is vital for professional nursing.