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From tall poppies to squashed weeds*: why don't nurses pull together more?
1Head of School, Tasmanian School of Nursing, University of Tasmania, Launceston, Tasmania, Australia. g.farrell@utas.edu.au
Journal of Advanced Nursing
|July 10, 2001
Summary
Interpersonal conflict in nursing stems from macro, meso, and micro-level factors. Nurses
Area of Science:
- Nursing
- Social Science
- Healthcare Management
Background:
- Traditional explanations for nursing staff conflict, often termed horizontal violence, primarily rely on oppression and feminist theories.
- These macro-level analyses focus on nurses' disempowerment relative to dominant groups, such as male doctors, and their role in perpetuating inequality.
- Existing theories often overlook the nuances of individual aggressive behaviors and the complexities of workplace dynamics.
Purpose of the Study:
- To develop a comprehensive conceptual framework for understanding interpersonal conflict within the nursing profession.
- To broaden the discourse on the multifaceted causes of staff conflict in nursing.
- To integrate macro, meso, and micro-level analyses for a more complete understanding of workplace relationships.
Main Methods:
- A critical analysis was conducted.
- The analysis was based on an extensive literature review.
- The literature review was adapted from a doctoral dissertation.
Main Results:
- Oppression and feminist theories, while insightful, offer limited explanations for the intricacies of staff conflict.
- A multi-level framework encompassing macro, meso, and micro-analyses is proposed for a fuller understanding.
- Macro-level: nurses' relationships with dominant groups.
- Meso-level: organizational structures and workplace practices.
- Micro-level: the interactional dynamics of interpersonal conflict.
Conclusions:
- Interpersonal conflict in nursing is perpetuated not only by external oppressive forces but also by nurses' own actions and inactions.
- Nurses can act as 'gatekeepers' to the status quo through their everyday interactions and workplace behaviors.
- A nuanced, multi-level approach is essential for effectively addressing and mitigating conflict in nursing environments.
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