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Aggression in clinical settings: nurses' views--a follow-up study.

¹Tasmanian School of Nursing, University of Tasmania, Launceston, Australia. G.Farrell@utas.edu.au

Journal of Advanced Nursing

|April 21, 1999

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Nurses fear aggression from colleagues more than other sources, identifying it as a significant workplace stressor. Following incidents, they confide in peers rather than management or unions.

Area of Science:

Nursing and Healthcare Management
Occupational Health and Safety
Workplace Psychology

Background:

Workplace aggression is a recognized occupational hazard impacting employee well-being.
Previous research indicates interpersonal conflict is prevalent in various professional settings.
Nurses, in particular, face unique workplace stressors that can affect their mental health and job satisfaction.

Purpose of the Study:

To investigate the prevalence and sources of workplace aggression experienced by nurses.
To identify the impact of aggression on nurses as a workplace distress factor.
To understand the coping mechanisms and support-seeking behaviors of nurses post-aggression incidents.

Main Methods:

An empirical study involving 270 nurses from both public and private healthcare sectors.

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Data collection focused on nurses' perceptions of aggression sources, its impact, and post-incident communication patterns.

Findings were compared with previous qualitative research by the author.

Main Results:

Nurses reported higher levels of concern regarding aggression from colleagues compared to other sources.
Colleague aggression was identified as a major factor contributing to workplace distress among nurses.
Different clinical settings exhibited distinct patterns of aggression.
Post-aggression, nurses predominantly discussed incidents with colleagues and friends, bypassing formal channels like human resources or trade unions.

Conclusions:

Colleague aggression is a significant and pervasive issue within nursing workplaces.
Current support systems may not be effectively utilized or perceived as adequate by nurses experiencing aggression.
Further research and targeted interventions are needed to address interpersonal conflict and enhance support for nurses.