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Feeling the effects of PPS. One year later
1Patient Family Services, Hospice By the Sea, Inc., Boca Raton, Florida, USA. rgent@hospice1.org
Summary
The Prospective Payment System (PPS) introduced challenges requiring service and delivery modifications. This agency shares its one-year experience navigating these changes while maintaining patient care quality.
Area of Science:
- Healthcare Administration
- Health Services Research
Background:
- The implementation of the Prospective Payment System (PPS) has presented unforeseen difficulties.
- Healthcare agencies face the need for continuous adaptation of services and delivery models.
Purpose of the Study:
- To share an agency's practical experience and lessons learned one year after PPS implementation.
- To highlight strategies for managing PPS-related challenges without compromising patient care.
Main Methods:
- Qualitative review of agency operations and service delivery post-PPS.
- Analysis of challenges encountered and modifications implemented.
Main Results:
- Significant adjustments were necessary in service protocols and delivery methods.
- Maintaining the quality of patient care required creative problem-solving and resource reallocation.
Conclusions:
- Successful adaptation to PPS necessitates ongoing evaluation and flexible service modification.
- Proactive management and a focus on patient outcomes are crucial for navigating system transitions.