Related Experiment Video

Updated: Aug 4, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Managing waiting patients' perceptions: the role of process control

S Naumann1, J A Miles

  • 1Eberhardt School of Business, University of the Pacific, Stockton, California, USA.

Journal of Management in Medicine
|January 5, 2002
PubMed

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