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Related Experiment Videos

IVR Test & Survey: a computer program to collect data via computerized telephonic applications.

L H Janda1, M Janda, E Tedford

  • 1Department of Psychology, Old Dominion University, Norfolk, VA 23529, USA. ljanda@odu.edu

Behavior Research Methods, Instruments, & Computers : a Journal of the Psychonomic Society, Inc
|January 31, 2002
PubMed
Summary

Interactive Voice Response (IVR) technology offers efficient data collection for research. A new software, IVR Test & Survey, makes this powerful tool accessible without programming knowledge, boosting its use in studies.

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Area of Science:

  • Psychology
  • Medical Services
  • Health Informatics

Background:

  • Interactive Voice Response (IVR) technology is effective for collecting self-report data from participants in research and clinical settings.
  • Despite cost and efficiency benefits, IVR technology is underutilized by researchers and practitioners.
  • A barrier to IVR adoption is the lack of user-friendly software requiring no programming expertise.

Purpose of the Study:

  • To introduce IVR Test & Survey, a software designed to simplify the use of IVR technology.
  • To facilitate the administration, scoring, and analysis of data collected via IVR.
  • To encourage wider adoption of IVR for psychological and medical data collection.

Main Methods:

  • Description of the IVR Test & Survey software.

Related Experiment Videos

  • Demonstration of automated test/survey administration and scoring.
  • Explanation of adaptive questioning capabilities within the IVR system.

    • Main Results:

    • IVR Test & Survey provides an accessible platform for IVR implementation.
    • The software automates data collection, scoring, and analysis, enhancing efficiency.
    • Adaptive questioning features allow for tailored participant interactions.

    Conclusions:

    • IVR Test & Survey addresses the need for user-friendly IVR software.
    • The program promotes the broader application of IVR technology in research and practice.
    • Increased utilization of IVR can lead to more efficient and effective data collection in health services and psychological studies.