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Related Experiment Videos

Work flow redesign: the key to success when using PACS.

Eliot Siegel1, Bruce Reiner

  • 1Department of Radiology, VA Maryland Health Care System, 10 N. Greene St., Baltimore, MD 21201, USA.

AJR. American Journal of Roentgenology
|February 22, 2002
PubMed
Summary

Redesigning workflows is key to realizing cost savings and productivity gains with Picture Archiving and Communication Systems (PACS). This digital system facilitates workflow reengineering across healthcare enterprises.

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Area of Science:

  • Radiology Informatics
  • Healthcare Management

Background:

  • Picture Archiving and Communication Systems (PACS) offer digital imaging capabilities.
  • The transition to filmless operations is a common goal in radiology.

Purpose of the Study:

  • To highlight workflow redesign as the primary driver for cost reduction and productivity improvements with PACS.
  • To emphasize the strategic importance of workflow optimization over mere filmless operation.

Main Methods:

  • Analysis of an 8-year experience with PACS implementation.
  • Focus on the impact of PACS on departmental and enterprise-wide workflows.

Main Results:

  • PACS implementation has been instrumental in reengineering workflows.

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  • Significant benefits in cost reduction and productivity were observed.

    • Conclusions:

    • The greatest advantage of PACS lies in its role as a tool for workflow reengineering.
    • Successful PACS integration requires a comprehensive approach to optimizing work processes throughout the healthcare enterprise.