Opportunities in the practice

These are just a few of the changes that took place in the overall scheduling changes engineered for this dentist. The result was a 32.7% increase in practice production in less than 4 months, evidence clearly showing that the practice originally had significant unrealized potential. Unfortunately, the systems originally being used led the practice to bump up against a ceiling that appeared to have no more capacity. By re-engineering the schedule and addressing other systems, significant growth was experienced. At the end of 12 months, the practice had increased total production by more than 40%. Equally important, the dentist reported that he was far less stressed and was actually able to enjoy his practice once again. The main point of this article is to help dentists and teams understand why they hit a ceiling and are unable to squeeze more out of their practice. Each additional attempt to increase productivity creates significant stress and eventually leads to customer service problems. By re-engineering the systems to accommodate both the current and future potential of the practice, significant profit and growth can be achieved, while experiencing much greater daily satisfaction along with a significant reduction of stress.