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Technology and patient safety: a two-edged sword.

James B Battles¹, Margaret A Keyes

¹Agency for Health Care Research and Quality, Center for Quality Improvement & Patient Safety, 6011 Executive Blvd, Suite 200, Rockville, MD 20852, USA. jbattles@ahrq.com

Biomedical Instrumentation & Technology

|April 10, 2002

Summary

The Agency for Healthcare Research and Quality funds patient safety research to identify technologies that minimize harm. Rigorous field-based testing is crucial to ensure new automated systems improve, rather than risk, patient safety.

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Area of Science:

Health Services Research
Patient Safety Technology

Background:

The Agency for Healthcare Research and Quality (AHRQ) is a leading funder of patient safety research.
The Institute of Medicine's "To Err is Human" report highlighted technology's role in automating error-prone tasks.

Purpose of the Study:

To examine evidence on technologies that minimize harm and improve patient safety.
To assess the effectiveness of automation in healthcare settings.

Main Methods:

Focus on evidence-based research to determine technology's impact on patient safety.
Emphasis on field-based research in operational settings to identify potential new errors.

Main Results:

Automation offers promise for enhanced safety but can introduce new types of errors.

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Testing in real-world settings is critical to uncover unanticipated failures.

Conclusions:

Patient safety research must validate technologies' real-world impact.
Field-based evidence is essential to ensure technologies improve safety and do not increase harm.