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Related Experiment Videos

Users' information-seeking behavior on a medical library Website.

Anamarija Rozic-Hristovsk1, Dimitar Hristovski, Ljupco Todorovski

  • 1Central Medical Library, Faculty of Medicine, University of Ljubljana, Slovenia. anamarija.rozic-hristovski@mf.uni-lj.si

Journal of the Medical Library Association : JMLA
|May 10, 2002
PubMed
Summary

Analyzing website logs helps improve library services. This study developed a data warehousing and online analytical processing solution to better understand user behavior on the Central Medical Library website.

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Area of Science:

  • Library and Information Science
  • Web Analytics
  • Data Warehousing

Background:

  • The Central Medical Library (CMK) established a website in 1997 to offer library services and resources.
  • Website usage evaluation is crucial for maintenance, development, and enhancing information service delivery.
  • Understanding user navigational behavior on library websites is key to improving user experience and server performance.

Purpose of the Study:

  • To analyze the navigational behavior of users accessing the CMK website.
  • To identify user interests and trends through website log file analysis.
  • To develop an enhanced method for interactive exploration and ad hoc analysis of web log data.

Main Methods:

  • Analysis of web server log files to capture all user accesses.

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  • Development of a custom solution utilizing data warehousing and online analytical processing (OLAP) technologies.
  • Interactive exploration and ad hoc analysis of log data to discover user trends.

    • Main Results:

    • The developed analytical solution successfully facilitated interactive exploration and trend discovery.
    • The analysis provided insights into user navigational patterns on the CMK website.
    • The findings are intended to guide the restructuring of the CMK website for improved usability.

    Conclusions:

    • A custom data warehousing and OLAP solution is effective for in-depth web log analysis.
    • Understanding user behavior through log analysis can significantly enhance library website services.
    • The developed analytical approach shows potential for broader application in web log analysis.