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Nurses' job satisfaction, organizational commitment, and career intent.

Gail L Ingersoll1, Tobie Olsan, Jessie Drew-Cates

  • 1University of Rochester Medical Center, Rochester, NY, USA. gail_ingersoll@urmc.rochester.edu

The Journal of Nursing Administration
|May 22, 2002
PubMed
Summary

Even satisfied nurses intend to leave the nursing profession, highlighting critical issues in the healthcare work environment. This study surveyed registered nurses in New York to understand job satisfaction and commitment factors.

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Area of Science:

  • Nursing Workforce Studies
  • Healthcare Management
  • Organizational Psychology

Background:

  • Growing concerns exist regarding nurse dissatisfaction and attrition.
  • An aging nursing workforce exacerbates potential patient care challenges.
  • Healthcare environments are increasingly demanding for nursing professionals.

Purpose of the Study:

  • To characterize the nursing workforce in a mixed urban/rural New York region.
  • To assess registered nurses' job satisfaction and commitment.
  • To explore factors influencing nurses' intent to leave the profession.

Main Methods:

  • A random sample survey was distributed to registered nurses in the Finger Lakes Region.
  • Questionnaires collected data on nurse demographics, job satisfaction, and organizational commitment.

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  • Career intent (1- and 5-year) and reasons for agency retention/departure were assessed.

    • Main Results:

    • A 46% response rate was achieved from the mailed survey.
    • The nursing sample predominantly consisted of older, European American females.
    • Job satisfaction, commitment, and career intent varied based on personal and organizational factors.

    Conclusions:

    • Organizational environment, education, and personal traits influence nurse job satisfaction and commitment.
    • A significant number of satisfied and committed nurses plan to leave the profession within five years.
    • Addressing workplace factors is crucial for retaining nurses and ensuring future patient care.