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Hospital bookings. Sticking points
Chris Ham1, Ruth Kipping, Hugh McLeod
1Health Services Management Centre, Birmingham University.
The Health Service Journal
|August 9, 2002
Abstract:
The proportion of patients with booked appointments for hospital admissions and day-case treatment will have to more than double by 2005 to meet the NHS plan targets. Most patients with a booked appointment liked the system. Implementing a booking system requires considerable commitment from health professionals. The booking targets of the NHS plan will not be achieved without an increase in capacity.