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Anger management in healthcare.

Dennis Tuthill1

  • 1Mayo Clinic Hospital, Phoenix, AZ, USA.

Journal of Healthcare Protection Management : Publication of the International Association for Hospital Security
|October 10, 2002
PubMed
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Anger can be appropriate and beneficial in certain situations. Understanding anger stages and employing specific response behaviors can help manage its escalation effectively.

Area of Science:

  • Psychology
  • Behavioral Science

Background:

  • Anger is a complex human emotion with varying expressions and consequences.
  • While often viewed negatively, anger's appropriateness and utility are context-dependent.

Purpose of the Study:

  • To delineate the distinct stages of anger.
  • To provide guidance on appropriate responses to anger at each developmental phase.
  • To identify behaviors that can reduce or enhance anger.

Main Methods:

  • The study employs a qualitative approach, analyzing the author's perspective on anger.
  • It involves a descriptive review of anger stages and associated behavioral responses.
  • Behavioral strategies for anger modulation are cataloged.

Main Results:

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  • Anger is presented as a potentially constructive emotion when managed appropriately.
  • Specific response strategies are recommended for different anger progression levels.
  • A list of anger-reducing and anger-enhancing behaviors is provided for awareness.

Conclusions:

  • Effective anger management involves recognizing its stages and applying tailored responses.
  • Awareness of anger-enhancing and anger-reducing behaviors is crucial for emotional regulation.
  • The article advocates for a nuanced understanding of anger, moving beyond a purely negative perception.