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Individual, practice, and system causes of errors in nursing: a taxonomy.
Patricia Benner1, Vickie Sheets, Patricia Uris
1School of Nursing, University of California-San Francisco, Box 0612, San Francisco, CA 94143, USA. benpat@itsa.ucsf.edu
Analyzing nursing errors reported to State Boards of Nursing helps develop strategies to reduce patient harm. A taxonomy of eight error categories was created to prevent future nursing practice errors.
Area of Science:
- Nursing Practice
- Patient Safety
- Healthcare Quality Improvement
Background:
- Nursing practice errors can lead to significant harm for patients, families, healthcare providers, and the nursing profession.
- Analyzing serious nursing errors reported to State Boards of Nursing offers potential for developing error-reduction strategies.
Observation:
- A taxonomy of nursing errors was developed by analyzing 21 case studies from 9 State Boards of Nursing files.
- The analysis focused on identifying categories central to the nurse's role in healthcare delivery errors.
Findings:
- Eight categories of nursing errors were identified: lack of attentiveness, lack of agency/fiduciary concern, inappropriate judgment, lack of intervention, medication errors, lack of prevention, missed/mistaken orders, and documentation errors.
- Causes were identified at both system and practice responsibility levels for each case.
Implications:
- This taxonomy provides a framework for understanding and categorizing nursing errors.
- The developed taxonomy is designed with error prevention as a primary goal, aiming to improve patient safety and healthcare quality.
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