The Relationship Between Burnout and Emotional Intelligence in Nurse Managers and Assistant Nurse Managers
Michael Ackerman1, Kathy Malloch, Jeffey D Messinger
1Author Affiliations: Professor of Clinical Nursing, Director of the Master in Healthcare Innovation Program, and Director of the Center of Healthcare Innovation and Leadership (Dr Ackerman), The Ohio State College of Nursing; and Consultant (Dr Malloch) and Statistician (Messinger), College of Nursing, The Ohio State University, Columbus.
Abstract:
Burnout in nursing continues to negatively impact the healthcare system, nursing supply, patient care quality, and organizational success. New perspectives and strategies for effective solutions to address this persistent problem and increase nurse satisfaction and retention are needed. This article proposes a novel intervention for decreasing nursing burnout: emotional intelligence. This intervention decreases burnout and exhaustion and increases personal well-being, self-control, self-awareness, emotionality, sociability, and personal boundary setting. Results from the initial study are presented, and continuing questions for future studies are proposed.
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