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Relationship Between Workplace Incivility and Intention to Leave Employment Among New Graduate Nurse Residents
Patricia Newcomb1, Kimberly Hickman, Regina Urban
1Nurse Scientists (Drs Newcomb and Urban), System Clinical Excellence, Texas Health Resources, Arlington, TX; Program Manager, Clinical Learning (Hickman), Texas Health Resources, Arlington, TX; Program Manager, Clinical Excellence Program (Dr Baxter), Texas Health Arlington Memorial Hospital, Arlington, TX; Registered Nurse, Pre-Assessment Nursing (Blanchard), Texas Health Arlington memorial Hospital, Arlington, TX; Nursing Professional Development Specialist, Program (Pineda), Methodist Dallas Medical Center, Dallas, TX.
Workplace incivility among new graduate nurses (NGNs) increases their intention to leave. Positive role models and schedule satisfaction are key for retaining these early-career professionals.
Area of Science:
- Nursing Education
- Workplace Psychology
- Healthcare Management
Background:
- Workplace incivility is a known issue that can negatively impact healthcare professionals.
- New graduate nurses (NGNs) are particularly vulnerable to workplace stressors due to their inexperience.
- Understanding factors contributing to turnover among NGNs is crucial for healthcare system stability.
Purpose of the Study:
- To examine the relationship between workplace incivility and intention to leave (ITL) among NGNs during their residency period.
- To identify specific sources of incivility that influence NGNs' decisions to leave their employment.
- To explore factors associated with long-term retention of NGNs.
Main Methods:
- Analysis of survey data collected from NGN residents at the 6-month mark post-hire.
- Data collection occurred between 2022 and 2024.
- Statistical methods were employed to assess the impact of incivility and other factors on ITL and retention.
Main Results:
- Incivility experienced from physicians and unit leaders was significantly associated with higher ITL scores.
- However, incivility did not predict nurse termination within the first two years of employment.
- Positive role models and satisfaction with work schedules emerged as significant predictors of long-term nurse retention.
Conclusions:
- Interventions aimed at reducing workplace incivility, particularly from physicians and leaders, may help mitigate early career turnover among NGNs.
- Cultivating supportive leadership and ensuring the presence of strong role models are vital strategies for improving NGN retention.
- Addressing these factors can reduce early career distress and enhance workforce stability in nursing.
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