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Implementing a Staff Safety Intervention Bundle to Reduce Patient-initiated Workplace Violence
Donna Wellbaum1, Joanne T Clavelle
1Chief Nursing Informatics Officer (Dr. Wellbaum), UCLA Health, Los Angeles, California, and Clinical Assistant Professor (Dr. Clavelle), University of Colorado College of Nursing, Anschutz Medical Campus, Aurora, Colorado.
A Staff Safety Intervention Bundle significantly decreased patient-initiated violence in hospitals. This approach used electronic health records, adaptive learning for education, and visual cues to enhance staff safety and create a replicable framework.
Area of Science:
- Healthcare Management
- Patient Safety
- Nursing Administration
Background:
- Workplace violence against healthcare staff is a significant issue.
- Existing interventions often lack scalability and integration.
- A comprehensive approach is needed to address patient-initiated violence effectively.
Purpose of the Study:
- To evaluate the effectiveness of a Staff Safety Intervention Bundle in reducing patient-initiated violence.
- To describe the components of the intervention bundle and their integration into clinical workflows.
- To provide a replicable framework for implementing similar interventions in academic health systems.
Main Methods:
- Implementation of a multi-component intervention bundle including Dynamic Appraisal of Situational Aggression screening via electronic health records.
- Utilization of adaptive learning technology for staff education on recognizing and managing aggression.
- Deployment of visual risk indicators (door magnets) to enhance team awareness of patient risk levels.
Main Results:
- The Staff Safety Intervention Bundle led to a reduction in patient-initiated violence.
- Integration into electronic health record workflows facilitated screening and data capture.
- Adaptive learning provided scalable and consistent staff education.
- Visual risk indicators improved team communication and awareness.
Conclusions:
- The Staff Safety Intervention Bundle is an effective strategy for reducing patient-initiated violence.
- Interdisciplinary partnerships and organizational safety infrastructure are crucial for sustainability.
- The developed framework offers a replicable model for healthcare organizations addressing workplace violence.
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