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The gap between exposure and implementation of computer workstation ergonomics in the workplace
1Boston University, Boston, MA 02215, USA. kberner@bu.edu
Work (Reading, Mass.)
|November 28, 2002
Summary
Despite computer workstation ergonomics training, few university employees implement changes, leading to work-related musculoskeletal injuries. This study explores the gap between ergonomic knowledge and practice change.
Area of Science:
- Occupational Health
- Ergonomics
- Public Health
Background:
- Increasing computer use in homes, schools, and workplaces is linked to a rise in upper extremity cumulative trauma disorder (UECTD) and other work-related musculoskeletal injuries.
- Proper computer workstation ergonomics training is not widely accessible, creating a gap between ergonomic interventions and the adoption of safer work practices.
Purpose of the Study:
- To investigate the gap between ergonomic interventions and the initiation of work-practice change among university faculty and staff.
- To explore training in computer workstation ergonomics, assess computer-use related symptoms, and evaluate the implementation success of ergonomic knowledge.
Main Methods:
- A pilot study utilizing anonymous Internet surveys with 55 university faculty and staff respondents (ages 21-65).
- Data collection included self-reported computer usage hours, exposure to ergonomics information, UECTD and related symptoms, and implementation of ergonomic knowledge.
- The Transtheoretical Model for Health Behavior Change was used to evaluate intervention effectiveness.
Main Results:
- Respondents averaged 5.3 hours of daily computer use, with over 70% experiencing symptoms related to excessive computer use.
- While 60% had received ergonomics information, less than 10% reported implementing ergonomic practices.
- Organizational and individual factors were identified as barriers to implementing computer workstation ergonomics.
Conclusions:
- A significant gap exists between receiving computer workstation ergonomics information and its practical implementation in the workplace.
- Further research and targeted interventions are needed to address barriers and promote the adoption of ergonomic practices to reduce work-related musculoskeletal injuries.

