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Related Experiment Videos

Professional's Information Link (PiL): a web-based asynchronous consultation service.

William Hersh1, Robin Miller, Daniel Olson

  • 1Division of Medical Informatics & Outcomes Research, Oregon Health and Science University, School of Medicine, Portland, OR, USA.

Proceedings. AMIA Symposium
|December 5, 2002
PubMed
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Rural clinicians prefer peer consultations for information. A new web service, Professional's Information Link (PiL), connects them to academic medical centers for quick answers and resources, showing promising early adoption.

Area of Science:

  • Medical Informatics
  • Health Services Research
  • Telemedicine

Background:

  • Clinicians often prefer peer-to-peer information exchange over online resources.
  • Rural clinicians face unique challenges in accessing timely medical information and expertise.
  • Existing information resources may not meet the specific needs of referring clinicians.

Purpose of the Study:

  • To develop and evaluate a web-based asynchronous consultation service, the Professional's Information Link (PiL).
  • To facilitate question answering between rural clinicians and an academic medical center.
  • To provide patient handouts and continuing medical education resources to rural clinicians.

Main Methods:

  • Development of a web-based asynchronous consultation platform (PiL).

Related Experiment Videos

  • Targeted at rural clinicians seeking information from an academic medical center.
  • Incorporated features for rapid question answering (within two working days), patient education materials, and CME resources.
  • Main Results:

    • Preliminary evaluation indicated modest but enthusiastic utilization of the PiL system.
    • The system successfully facilitated question answering between rural clinicians and specialists.
    • User feedback suggested satisfaction with the service's responsiveness and resource availability.

    Conclusions:

    • Web-based asynchronous consultation services like PiL can effectively support rural clinicians.
    • Addressing clinician preferences for peer consultation enhances information dissemination.
    • The PiL system demonstrates potential for improving access to medical expertise and resources in underserved areas.