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Designing measurements to assess case management outcomes.
Magdalena A Mateo1, Karen Matzke, Cheryl Newton
1Department of Nursing at the Mayo Medical Center, Rochester, Minnesota, USA. m.mateo@neu.edu
Lippincott'S Case Management : Managing the Process of Patient Care
|December 13, 2002
Summary
To compare patient care across different settings, organizations must first define case management goals. Identifying common outcome measures is essential for effective benchmarking and data collection, enabling participation in broader evaluation projects.
Area of Science:
- Healthcare Management
- Outcomes Research
- Patient Care Evaluation
Background:
- The increasing demand for cost-effective patient care necessitates robust methods for evaluating outcomes.
- Comparing healthcare performance across diverse settings is crucial for quality improvement and resource allocation.
Purpose of the Study:
- To outline the foundational steps required for organizations to effectively evaluate and compare patient care outcomes.
- To emphasize the importance of standardized measures in cross-setting outcome comparisons.
Main Methods:
- Literature searches to identify established outcome measures.
- Benchmarking against similar healthcare institutions.
- Participation in initiatives by accrediting bodies.
- Developing systems for reliable and valid data collection and management.
Main Results:
- Defining clear case management goals is the primary step in outcome evaluation.
- Identifying common measures is key for inter-organizational comparisons.
- Establishing data infrastructure is vital for participating in comparative evaluations.
Conclusions:
- Effective outcome evaluation requires strategic planning, including goal setting and measure identification.
- Robust data collection and management systems are fundamental for comparative healthcare analysis.
- Organizations must prepare internally to engage in cross-setting outcome evaluation projects.