Increasing clinical, satisfaction, and financial performance through nurse-driven process improvement.

Area of Science:

• Healthcare Management
• Nursing Leadership
• Process Improvement

Background:

• Increasing demands for clinical quality and patient satisfaction documentation in hospitals.
• Need to decrease healthcare costs while maintaining high standards of care.
• Challenges faced by first-line nurse leaders in balancing quality, cost-effectiveness, and staff retention.

Purpose of the Study:

• To discuss a staff-driven process improvement initiative.
• To explore strategies for nurse leaders to meet regulatory demands.
• To address the balance between quality, cost, and staff retention in healthcare settings.

Main Methods:

• Planning and methodology of a process improvement initiative.
• Implementation of a staff-driven approach.