[ Aspects of iatrogeny through communication in complex oral rehabilitation]

Human intercommunication means transfer of information through many channels, with codes that have biological and socio-cultural determinism. The biological determinism is identifiable through the development of the phonetics and ergomotricity functions, through the possibility of perception of the sensorial organs. The channels of human intercommunication can be verbal, linguistic (the most specialised channel), and nonverbal, extralinguistic channels (mimics, written model, drawing, walking), that are effectively implicated in defining a direct dialogue between the dentist and the patient, completing and emphasising the communication. When the communication through the standard channels is disturbed, the dentist can't understand the patient's expectations, so the patient will not perceive the opportunity, the necessity and the efficiency of the complex oral rehabilitation. All these factors are contributing to the initiation of the iatrogeny through communication.