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An evaluation of the Leading an Empowered Organisation programme
1Westcountry Ambulance Service Training College, Plymouth, Devon. simon.cooper@wcas-tr.swest.nhs.uk
Summary
The NHS leadership programme Leading an Empowered Organisation (LEO) improved workplace performance, communication, and problem-solving skills. Enhancements could include holistic course preparation and mentorship.
Area of Science:
- Healthcare Management
- Organizational Psychology
Background:
- The National Health Service (NHS) faces challenges in leadership effectiveness.
- Developing leadership skills is crucial for improving healthcare services and staff performance.
Purpose of the Study:
- To evaluate the outcomes of the NHS leadership development programme, Leading an Empowered Organisation (LEO).
Main Methods:
- A prospective case study design was employed.
- Quantitative analysis was conducted pre- and post-course, supported by interpretative methodology.
Main Results:
- Nurses perceived role conflict and a lack of assertiveness/conflict-handling skills.
- The LEO programme demonstrated statistically significant improvements in leadership performance, communication, goal articulation, networking, assertiveness, responsibility, and problem-solving.
Conclusions:
- The LEO programme positively impacts workplace performance.
- Holistic improvements, including pre-course preparation and post-course mentorship, could further enhance programme effectiveness.