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Part process analysis: a qualitative method for studying provider-patient interaction.

Sissel Steihaug1, Kirsti Malterud

  • 1Health Department, Stovner Urban District/Oslo, Ekornvien 4, N-07777, Norway. sissel.steihaug@skk.uio.no

Scandinavian Journal of Public Health
|May 15, 2003
PubMed
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This study introduces the Part Process Analysis Method, a qualitative approach to analyze microlevel communication between patients and doctors. It enhances understanding of relationships and reciprocity for improved healthcare interactions.

Area of Science:

  • Healthcare Communication
  • Qualitative Research Methods
  • Patient-Provider Interaction

Background:

  • Effective patient-provider communication is crucial for quality healthcare.
  • Communication breakdowns often lead to patient complaints.
  • Understanding interaction dynamics is key to improving communication.

Purpose of the Study:

  • To present a qualitative research method for analyzing patient-doctor communication.
  • To explore the details and foundations of interaction between patients and doctors.
  • To demonstrate a method for improving communication in healthcare settings.

Main Methods:

  • The Part Process Analysis Method, a qualitative approach, is detailed.
  • This method analyzes communication at the microlevel, including verbal and non-verbal cues.

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  • It is particularly suited for studying relationships and change.

    • Main Results:

    • The Part Process Analysis Method was applied to a group discussion in a chronic pain treatment program.
    • The method demonstrated its utility in exploring reciprocity, relationships, and development within interactions.
    • Analysis revealed insights into the dynamics of communication in a therapeutic context.

    Conclusions:

    • The Part Process Analysis Method is a valuable tool for studying doctor-patient communication.
    • It provides insights into relational dynamics and reciprocity, essential for medical practice.
    • Utilizing this method can enhance patients' feelings of being understood.