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Are performance indicators generic? The international experience of the Quality Indicator Project
Vahé A Kazandjian1, Nikolas Matthes, Karol G Wicker
1The Maryland Hospital Association, Elkridge, MD 21075, USA. vkazandjian@cpsciences.com
Abstract:
Performance indicators for healthcare organizations represent a strategy for accountability worldwide. A universal approach to either the design for indicators or their applicability to local needs remains a work in progress. The Maryland Hospital Association's Quality Indicator Project (QIP) is the only indicator-based performance measurement system used worldwide. This paper presents, for the first time in QIP's 17 years of existence, data showing why MHA's QIP may qualify as the most accepted generic methodology for healthcare performance measurement and evaluation.
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