Related Experiment Videos
Participant satisfaction in an adult telehealth education program using interactive compressed video delivery methods
Ann B Bynum1, Charles O Cranford, Cathy A Irwin
1Rural Hospital Program, University of Arkansas for Medical Sciences, 1123 South University Ave, Suite 400, Slot 599A, Little Rock, AR 72204-1611, USA. BynumCarolA@uams.edu
Context:
Rural Americans have less access than their urban counterparts to health promotion information.
Purpose:
To assess differences in program satisfaction associated with age, gender, ethnicity, community size, and education among participants in an Arkansas adult telehealth education program that utilized interactive video technology.
Methods:
A program evaluation instrument was administered to a convenience sample of 2567 people who participated in the program from 1996 through 1999.
Findings:
The evaluation instrument demonstrated adequate internal consistency reliability (Cronbach's alpha = 0.85) and construct validity. Older adults, blacks, American Indians, and participants from smaller rural communities and with a high school degree or less had significantly greater satisfaction (P < .001 to P = .03).
Conclusions:
The findings suggest that socioeconomic and demographic factors can affect satisfaction with telehealth education programs.