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Personalizing health call center services: results from an online survey on user experiences in Kuwait

Elham Aldousari1, Maha Alhajeri1, Dennis Kithinji2,3

  • 1Health Informatics and Information Management, Kuwait University College of Allied Health Sciences, Kuwait City, Al Asimah Governate, 90805, Kuwait.

F1000Research
|September 10, 2026
PubMed
Abstract

Keywords:
call center; telehealth; remote care; personal satisfaction; user experience; communication; educational status; Kuwait

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