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Employers' knowledge and utilization of accommodations.

Darlene Unger1, John Kregel

  • 1Department of Educational Foundations and Special Services, Kent State University, 405 White Hall, P.O. Box 5190, Kent, OH 44242-0001, USA. dunger1@kent.edu

Work (Reading, Mass.)
|August 5, 2003
PubMed
Summary

Employers often lack awareness of resources for disability accommodations, relying on internal methods. Despite this, they express confidence in supporting employees with disabilities.

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Area of Science:

  • Workplace accommodations
  • Disability inclusion
  • Human resource management

Background:

  • Employers increasingly offer accommodations for employees with disabilities.
  • Limited knowledge exists regarding employer resources for identifying and implementing accommodations.

Purpose of the Study:

  • To assess employer awareness and utilization of available workplace supports for employees with disabilities.
  • To understand how businesses identify and secure accommodations during recruitment, hiring, and retention.

Main Methods:

  • Survey of human resource professionals and supervisors.
  • Assessment of awareness and usage of workplace support resources.

Main Results:

  • Employers demonstrate limited awareness of external workplace support resources.

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  • Businesses predominantly rely on internal resources for accommodation identification and procurement.
  • Supervisors often lack the authority to secure necessary accommodations for employees with disabilities.

    • Conclusions:

    • There is a significant gap between employer confidence in supporting employees with disabilities and their actual utilization of available resources.
    • Enhanced employer education and access to external support systems are crucial for effective disability inclusion in the workplace.