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Related Experiment Videos

Developing and using quantitative instruments for measuring doctor-patient communication about drugs.

Linda Jenkins1, Nicky Britten, Fiona Stevenson

  • 1Department of General Practice and Primary Care, Guy's King's and St. Thomas' School of Medicine, London, UK. linda.jenkins@kcl.ac.uk

Patient Education and Counseling
|August 6, 2003
PubMed
Summary

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Developing quantitative tools revealed communication issues in doctor-patient prescribing consultations. Poor communication and unnecessary prescriptions often lead to medication non-adherence and barriers to use.

Area of Science:

  • General Practice
  • Health Communication
  • Pharmaceutical Sciences

Background:

  • Qualitative research identified communication challenges in doctor-patient prescribing consultations.
  • Existing research highlights the impact of communication on medication adherence and patient outcomes.

Purpose of the Study:

  • To develop and validate quantitative instruments for assessing doctor-patient communication during prescribing.
  • To provide tools for researchers and practitioners to monitor communication and prescribing practices.
  • To extend previous qualitative findings with measurable data.

Main Methods:

  • Development of questionnaires based on existing instruments.
  • Administration of instruments to patients and doctors across diverse general practices.

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  • Analysis of response rates and acceptability of the developed tools.

    • Main Results:

    • The developed instruments were found to be acceptable with high response rates in general practice settings.
    • While many consultations met patient expectations, only 38% reported no poor outcomes.
    • Quantitative findings corroborated previous qualitative observations, though less pronounced.

    Conclusions:

    • Communication problems and unnecessary prescribing are significant contributors to poor patient outcomes, including non-adherence.
    • The developed quantitative instruments can be utilized for ongoing monitoring and research in primary care settings.
    • Further research is needed to refine these tools and explore interventions to improve communication and prescribing.