Patient education and compliance: a pharmacist's perspective

Pharmacists are becoming more involved with patient education due to the increased emphasis being placed on primary patient care. Existing research in the area of patient education and compliance can provide pharmacists with the knowledge to enhance patient compliance. Changing noncompliant behavior can make a positive impact on patient's treatment plan. Such interventions involve the education of patients, whether it be during an outpatient consultation session or an inpatient education program. Of the five compliance theories identified in the literature, the Communication Model describes the best mechanism for pharmacists to educate their patients. During consultation sessions, essential knowledge and skills can be communicated to the patient that will maximize compliance. Monitoring medication refills is the most accessible method for pharmacists to identify noncompliant behavior. Determining patient noncompliance and making adjustments with patient education tactics will enable pharmacists to expand their professional role while improving patient outcomes.