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ASTERIKS--a management game for hospitals
1Department of Operations Research, Universität Erlangen-Nürnberg, Germany.
Journal of the Society for Health Systems
|January 1, 1992
Summary
ASTERIKS is a simulation game for hospital staff training. It enhances operational efficiency, patient satisfaction, and resource management through interactive planning and decision-making.
Area of Science:
- Healthcare Management
- Operations Research
- Simulation Modeling
Background:
- Effective hospital management requires efficient scheduling and sequencing of operations.
- Training hospital staff in management practices is crucial for economic efficiency and satisfaction.
- Current training methods may not adequately prepare staff for complex operational challenges.
Purpose of the Study:
- To introduce ASTERIKS, a PC-based management game for hospital staff training.
- To improve understanding of process-oriented simulation for operational management.
- To enhance decision-making skills related to hospital resource allocation and patient flow.
Main Methods:
- Utilizing a process-oriented simulation approach within a PC-based game.
- Engaging players in defining goals, setting operational routines, and making strategic decisions.
- Implementing interactive feedback mechanisms following planning and simulation phases.
Main Results:
- Improved patient and staff satisfaction.
- Enhanced treatment quality.
- Optimized utilization of hospital resources.
- Reduced length of stay for patients.
Conclusions:
- ASTERIKS provides an effective tool for training hospital staff in operational management.
- The game facilitates better decision-making, leading to improved hospital performance metrics.
- Simulation-based training can positively impact key healthcare outcomes.