Conceptual and methodological issues in nurse case management research

Conceptual and methodological issues facing researchers who are studying the process and outcomes of nurse case management are identified. The evolution of a research program designed to understand and evaluate one model of nurse case management is described as an example of responding to these issues. The development of a body of knowledge around nurse case management is essential to assure the expansion of this role and to justify reimbursement through current and evolving insurance mechanisms.