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Achieving strategic consensus in the hospital setting: a middle management perspective
James M Pappas1, Karen E Flaherty, Bill Wooldridge
1College of Business Administration, Oklahoma State University, Stillwater, USA.
Hospital Topics
|September 30, 2003
Summary
Achieving strategic consensus in hospitals requires managers to have both organizational knowledge and a strong social position. These factors significantly influence the development of shared strategic understanding within the management team.
Area of Science:
- Healthcare Management
- Organizational Behavior
- Social Network Analysis
Background:
- Strategic consensus is crucial for effective hospital operations.
- Understanding factors influencing consensus in healthcare settings is vital.
Purpose of the Study:
- To explore the achievement of strategic consensus in a hospital system.
- To identify key determinants of strategic consensus among hospital managers.
Main Methods:
- Social network methodology was employed.
- Data collected from 88 middle managers in a hospital system.
Main Results:
- Managerial knowledge of internal capabilities and external environment significantly impacts strategic consensus.
- A manager's social position within the organizational structure is also a key factor.
- The interplay between knowledge and social position enhances consensus-building.
Conclusions:
- Both individual managerial knowledge and social network position are critical for strategic consensus.
- Organizational strategies should consider fostering both knowledge sharing and social connectivity among managers.
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