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Achieving strategic consensus in the hospital setting: a middle management perspective
James M Pappas1, Karen E Flaherty, Bill Wooldridge
1College of Business Administration, Oklahoma State University, Stillwater, USA.
Abstract:
This study adopts a social network methodology to explore the achievement of strategic consensus in a hospital system. On the basis of responses from 88 middle managers, the authors determined that a manager's (1) knowledge of the internal capabilities and the external environment of an organization and (2) his or her social position in a management structure significantly affect the realization of strategic consensus. Managerial knowledge is essential, and its importance in the consensus-building process is enhanced by a manager's social position.
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