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Workforce diversity in hospitals.

Magdalena A Mateo1, Suzanne P Smith

  • 1Northeastern University, School of Nursing, Bouvé College of Health Sciences, Boston, MA 02115, USA. m.mateo@neu.edu

Nursing Leadership Forum
|October 8, 2003
PubMed
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Nurse leaders are not prioritizing diversity management, with few setting diversity goals or measuring outcomes. Most do not perceive diversity as a challenge in staff or patient care, suggesting a need to review current diversity initiatives.

Area of Science:

  • Healthcare Management
  • Organizational Behavior
  • Nursing Leadership

Background:

  • Increasingly diverse populations and workforces necessitate active diversity management by organizational leaders.
  • Effective diversity management is crucial for addressing the needs of diverse staff and patient populations.

Purpose of the Study:

  • To assess the current state of diversity management practices among nurse leaders.
  • To identify the perceived outcomes and challenges associated with staff and patient diversity in healthcare settings.

Main Methods:

  • A survey was administered to 231 nurse leaders.
  • The survey collected data on diversity initiatives, perceived outcomes, and management/patient care issues related to diversity.

Main Results:

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  • Most nurse leaders surveyed do not consider diversity management a high priority.
  • Few respondents have established diversity-related goals or use indices to measure outcomes.
  • The majority reported no significant management or patient care issues stemming from staff or patient diversity.

Conclusions:

  • There is a gap in the prioritization and strategic implementation of diversity management by nurse leaders.
  • Healthcare organizations may need to re-evaluate and enhance their diversity management policies, procedures, and practices.
  • Further research is recommended to explore effective strategies for diversity management in nursing.