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Updated: Aug 13, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Shame, guilt and the medical practitioner
Wayne Cunningham1, Hamish Wilson
1Department of General Practice, Dunedin School of Medicine, University of Otago, Dunedin, New Zealand. wcunningham@gp.otago.ac.nz
Abstract:
The underlying positivist philosophy of medicine and the emphasis on 'knowing' can induce a shame response when doctors perceive they have failed. In contrast to guilt, shame affects the whole of the self and may diminish the doctor's ability to accept his or her own illness, respond to a disciplinary complaint, or consider clinical supervision. Consideration of the polarities of practice can help doctors respond to mistakes, errors, or wrongdoing with guilt rather than with shame. This places a perceived failure outside the self of the doctor, enabling restoration of relationships and learning from clinical experience. This will benefit both doctors and patients.
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